10 Things to Know
Before Having Your Car Repaired
| 1 |
Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally. |
| 2 |
Never drive a car that could be unsafe because of damages |
| 3 |
Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here. |
| 4 |
There is no law requiring you to obtain more than one estimate or appraisal. |
| 5 |
You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop. |
| 6 |
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us. |
| 7 |
Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians. |
| 8 |
Ask if the shop will be using genuine manufacturer (OEM) replacement parts. |
| 9 |
Ask if the shop offers a repair warranty. |
| 10 |
Let us help you negotiate your claim with the insurance company. |